Top 60 Doug McMillon Quotes

We have a long heritage as a company of serving responsible hunters and sportsmen and women, and we’re going to continue doing so.

Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn’t is at a clear disadvantage.

We will continue to help communities prepare for – and recover from – the unexpected.

As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.

Retailers come and go.

Low prices at Walmart are a given. Customers almost take that for granted. But they also want to save time, and that goal is increasing in importance relative to just saving money.

Purchasing items made in the U.S. for our stores here or Canadian goods for our stores in Canada makes good business sense because it allows us to ensure greater customer relevance and reduce delivery times.

One of the realities of fresh and perishable food is if you don’t sell it, you throw it away or give it away.

Walmart was built on the idea that we could give our customers access to the items they need every day at the lowest prices by eliminating waste and managing our expenses better than the competition.

I think one of the keys is to celebrate intelligent failures and when things don’t work, learn from those. Celebrate learning more than we celebrate the failure itself.

Our job is to create great store experiences for customers and online and in every way we can service them.

We cannot let the competition beat us on price.

We want everyone at Walmart to feel comfortable coming to work.

We are a retailer – we are a merchant. That is our business. But we look for places to make a positive difference. There is such a thing as a double bottom line, whether it is the wage increase or what we do with environmental sustainability to limit waste.

Hurricane Katrina touched our customers, communities we serve, and our associates in a profound way.

Usually supply chains operate quietly behind the scenes.

Customers want to save money and time and have the broadest assortment of items, and we think that by bringing e-commerce and digital capabilities together with the stores, we can do things that a pure e-commerce player can’t.

India is an important part of the Walmart story.

If Black and African-Americans could participate in our economy at the same level that others do, it’d be a boost to GDP growth.

We simply won’t be here if we don’t take care of the very things that allow us to exist: our associates, customers, suppliers and the planet. That’s not up for debate.

Our associates are the heroes of our company’s story. They work hard to make a difference in the lives of millions of customers.

We want to serve the country. We want to help the country get stronger.

I love electronics.

I think the first thing that goes through my mind, when I think about corporate tax, is that we need to think about where we set the rate on a global basis, and make sure that the U.S. is competitive.

For years, we’ve asked our suppliers to prioritize the talent and diversity of their sales teams calling on our company.

Look around at things that just aren’t getting done. Maybe there’s a project you could tackle. Maybe there’s an issue that always gets back-burnered for other priorities. Challenge yourself to take on those difficult assignments. They’re learning opportunities, and you have a chance to change something for the better.

We’re not proud, we’re not egotistical. If someone is doing something better than we are, let’s copy and paste when we should and when we can.

Our goal is to be able to serve our future customers. To do that, we need to build a strong and capable e-commerce business – but also to strengthen what we’re doing in stores.

If you want to copy somebody, you’re going to be second at best, and always a step behind.

I think the growing interest in stakeholder capitalism stems from companies genuinely invested in doing good for our world, because it’s the right thing to do and because businesses who take this approach are stronger.

We believe in learning from other people.

That’s one of the best things about my job: I get to tell the world about the innovative and meaningful things our people are doing every day.

My family raised bird dogs when I was growing up in Jonesboro, Arkansas, and I’m a gun owner myself.

2/3 of our management associates come from our hourly ranks. We put in place academies to help people with education. We’ve put a dollar a day college program in to help people get college hours if they want to advance their degrees.

Walmart is not arrogant. We could go away at any minute. I think most of us act that way every day. If you’re not willing to fail – and we are failing at some things – you’re going to go away.

Retail is about change. It’s challenging and fast-paced. It’s a team sport.

Like people, when companies work to foster a culture of collaboration, communication becomes second nature.

Regardless of the administration or who’s in Congress, when you look at the outcomes of what what’s been happening, there are opportunities for us to invest in infrastructure, to create more equity, to invest in new technologies, to create future – jobs focused on the future not industries from the past.

We want what’s best for our customers, our associates and our communities.

If you want to think of a company as a system, design the system to benefit all. So how can you raise wages, increase training, and reduce carbon, and provide low-prices? We believe that it’s possible to deliver, and I find a lot of other likeminded CEOs, as it relates to thinking that way.

Whatever you’ve been asked to do, whatever your role is today, do it really well, deliver results, and do it with integrity.

That transition to a digital age, to a forward looking country, needs to happen.

Finding inventory in the backroom is not always a joy.

We want everybody to feel comfortable shopping at Walmart.

We want to use innovation to be the most productive retail store in the industry.

It’s really simple: If you’re not meeting the wants and needs of the customer, you’re done. There’s not a lot of loyalty here.

We will do all we can to try and keep prices from going up.

Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever to drive the change they want, as they get more control over their shopping experience.

When I saw Jet.com, I saw a strong team.

Businesses grow and they don’t change enough and they decline over time. Retailers do that on a bit of a faster cycle.

There’s only so much we can do from the home office to merchandise a store well. If you live in that community and work in that store, you know more about what you should be featuring and the actionality on an end cap than someone from Bentonville, Arkansas does.

You can compare the retail business to basketball. You have to have a plan, you have to hustle, you have to rely on each other, and there’s a scoreboard on the wall.

No doubt a leader or leaders can make that culture more effective or less effective, by the way that we behave. Most importantly, but also by what we say, what we stress, what we reward.

I went to graduate school and paid good money to get an education that’s worth something, but I learned more in the first six months at Wal-Mart than I learned in 5 1/2 years of post-secondary education.

Our country frequently seems more divided than ever on how to approach everything from climate change to the economy. I think the path to understanding begins with honest, open conversations.

If the consumer generally feels like they are going to have a job… access to money… we will see them spend that.

I always wanted a Jeep.

As chairman, I commit to keeping Business Roundtable CEOs at the forefront of constructive public policy debates as we pursue an agenda of greater growth and opportunity for all Americans.

Everybody loves saving time and something that’s easy.

Deciding to listen with open ears and an open heart brings us together. We need to seek to really understand each other. We need to demonstrate empathy. If we can make these individual connections, we can strengthen our communities and nation.